General Inquiry Response

Subject: Re: Your Question to [Your Company Name]!

Hey [Sender Name],

Thanks so much for reaching out to us at [Your Company Name] with your question about [Briefly mention topic of inquiry]! We appreciate you thinking of us.

To make sure we give you the best answer, could you just clarify a couple of things for us?

[Specific clarifying question 1]?

[Specific clarifying question 2]?

Once we have that info, we’ll get right back to you with a super helpful response!

If it’s super urgent, feel free to give us a ring at [Your Phone Number] during business hours.

Looking forward to helping you out!

Cheers,

[Your Name/Appropriate Department]

[Your Company Name]