Subject: Re: Your Inquiry – [Your Company Name]
Dear [Sender Name],
Thank you for your recent inquiry to [Your Company Name] regarding [Briefly mention topic of inquiry].
We appreciate you reaching out to us. To provide you with the most accurate and helpful response, we require a bit more information. Specifically, could you please clarify [Specific clarifying question 1]? And could you also provide [Specific clarifying question 2]?
Once we receive these details, we will be able to address your request comprehensively.
Alternatively, if this is a time-sensitive matter, please feel free to call us directly at [Your Phone Number] during business hours.
We look forward to assisting you.
Sincerely,
[Your Name/Appropriate Department]
[Your Company Name]