Service Interruption Notification (unplanned)

Subject: Urgent Alert: [Website/Service Name] Issue

Dear [Client Name],

[Website/Service Name] is experiencing an unplanned issue ([Briefly describe issue]).

Our team is investigating and working on a fix immediately.

Status: [Brief Update on Status]

ETA: [If known, provide an estimate; if unknown, state “To be advised.”]

We’ll update you as soon as possible. Thanks for your patience.

Sincerely,

The Technical Support Team

[Your Company Name]